Manage My Booking. Denotes Mandatory Field. Manage Booking is a suite of features, which will allow you to edit and update information after making your booking. Retrieve and re-print your Once "Online Check-in" is completed, a passenger is not allowed to cancel or change their travel dates or request for refund except where the flight is cancelled by Malindo Air. No Bookings which air ticketed until 14th February at hours & travel date is post 15th February at hours will be honored the original allowance and fare rules that was You’ve bought the ticket, packed your bags and now all you have to do is check in for. During check-in, you are free to choose your seat. Find out about all the ways you can check-in with Customer Care Centre. (+91) 11 General Enquiries Email: [email protected] Operating Hours: Monday to Friday: am - pm. Saturday: am - 2pm. Sunday: ... read more
Damage to, or loss of, protruding parts of the baggage including, straps, pockets, pull handles, hanger hooks, wheels, external locks, security straps, zipper tabs or other parts attached to the baggage is also not covered by Malindo Air. The Carrier may reserve the right to refuse to transport or may remove from any flight any Passenger for any reason, including but not limited to the following:.
Passengers on a journey involving an ultimate destination or a stop in a country other than the country of origin are advised that the provisions of a treaty known as the Montreal Convention may be applicable to the entire journey, including any portion entirely within the country of origin or destination.
The names of carriers, parties to such special contracts, are available at all ticket offices of such carriers and may be examined on request. Additional protection can usually be obtained by purchasing insurance from a private company. Such insurance is not affected by any limitation of the carrier's liability under the Montreal Convention or such special contracts of carriage. For further information, please consult your airline or insurance company representative.
For travel wholly between U. Excess valuation may not be declared on certain types of articles. Some carriers assume no liability for fragile, valuable or perishable articles. Further information may be obtained from the carrier. Important Notice: Please re-confirm your intention of using your continuing or return reservation. To do so, please inform the airline office at the point where you intend to resume your journey at least 72 hours before departure of your flight. Failure to reconfirm will result in the cancellation of your reservation s.
Any government taxes, charges or insurance surcharge imposed on air travel by the Government, relevant authority or the airport operator in respect of your use of any of our services or facilities will be in addition to our fares, administration fees and charges and shall be borne by you, unless otherwise specifically stated by us. Such government taxes, charges and insurance surcharge imposed on air travel may change from time to time and can be imposed even after the date that your booking has been confirmed.
You shall nevertheless bear such government taxes, charges or insurance surcharge as and when they fall due prior to departure.
As Security and Privacy of our staff, agents and passengers are of the highest concern, kindly be notified that photographs and videos are not permitted to be taken on board our aircraft and our business premises in compliance with all privacy and data protection laws including but not limited to the Malaysian Personal Data Protection Act If due to circumstances beyond our control, including but not limited to adverse weather, airspace closure and air traffic control delays, we cancel or delay a flight; are unable to provide previously confirmed space; fail to stop at your Stopover or destination point; or cause you to miss a connecting flight on which you hold a reservation, we shall be under no immediate obligation to carry, re-route or make a refund or to provide for the cost of telephone calls, accommodation, refreshments or transportation although we shall make reasonable efforts to assist you as best we can in the prevailing circumstances.
Malindo Air will review such applications and will consider if refund approvals would be granted. This is also subject to the submission of all relevant documents. Malindo Air will not assume liability for normal wear and tear to baggage other than prescribed by the applicable laws, regulations and conventions.
Normal wear and tear includes, but not limited to cuts, scratches, scuffs, dents and marks that may occur despite careful handling. You can only book Maximum 7 Passengers excluding infant per Booking , If you want to Book More than 7 Passengers, Please click the below button.
You can only book Maximum 7 Passengers per Booking, If you want to Book More than 7 Passengers, Please email. Check-in Time 4. Cabin Baggage Regulations 5. Checked Baggage Regulations 6. Transportation Of a Person With a Disability 7. Refusal To Transport 8. Domestic Travel 9. International Travel Interline Passports and Visas: Responsibility of Passenger Advice to International Passengers on Limitation of Liability Terms and Conditions to Occupy Emergency Exit Seats Delay And Cancellation Due To Causes Beyond Our Control Refund On Medical Grounds com Notice: Carriage and other services provided by the carrier are subject to General Condition of Carriage which are hereby incorporated by reference.
General Conditions of Carriage 1. Name amendment up to three 3 characters with the same pronunciation can be settled free-of-charge. Name amendment for more than three 3 characters and by adding or removing will be charged with penalty fee kindly refer to the table below and fare differences if there is any. Please note that this ticket is further subject to all other terms and conditions of carriage as given below, which are deemed to be Incorporated herein: Web Check-in: Once Passenger has done an online check-in, he or she is not allowed to cancel or change their travel dates and request for refund unless flight was cancelled by Malindo Air.
No-Show Passengers: Malaysia Passenger will be refunded with airport tax except for Business flexi, permitted at a charge of RM per ticket Exclude Malaysia Passenger will only be refunded with airport tax. Request of Refund: All tickets will only be refundable in the form of travel voucher, if request was made in writing within thirteen 13 months of the travel.
For partial refund requests, Terms and Condition apply. The refund appeal is subject to approval depending on the documents submitted. Incomplete documents will be rejected. Cancellation of ticket: Economy Promo and Business Promo tickets are non refundable,the most restrictive fare rule applies for the entire journey. Passenger s with Economy Flexi and Business Flexi tickets are allowed to make cancellation of ticket with cancellation charges and cancellation fees are as followed: For refund requests due to duplicate bookings, please provide the booking details with proof of double payments for Malindo's verification.
Once confirmed, Malindo shall refund the booking with the lower value. Ancillary refund policy as below; The airport tax refund may only be made after the Date of Departure.
Passengers whom has been affected by flight rescheduling for more than 30 minutes later and earlier will be entitled of one time free of charge change of flight of the affected destination. Cancellation Fees 3.
Boarding gate will be closed 15 minutes before standard time of departure STD. Boarding gate will be closed 20 minutes before standard time of departure STD for Turkish Airlines operated flights. Boarding gate will be closed 10 minutes before standard time of departure STD. No-Show Passengers: confirmed passengers who do not present themselves for their booked flight are termed as 'No - Shows' If for some reason you are unable to undertake travel on flight for which you have a confirmed booking, please contact Malindo Air Reservation and Ticketing as early as possible to avoid penalty.
An infant of more than nine 9 days old is permitted to travel by Malindo Air. Age for Infant is less than 2 years old 24 months. Cabin Baggage Regulations Business Class Passengers are allowed to bring up to 10KG with the dimension of H 56cm x L 36cm x W 23cm of hand luggage on board Malindo Air Flights.
Articles which may be carried free in addition to the free baggage allowance subject to security regulation A Lady's handbag, pocketbook or purse, which is appropriate to normal traveling dress and is not being used as a container for the transportation of articles which would otherwise be regarded as baggage. An overcoat, wrap or blanket. An umbrella or walking stick. A reasonable amount of reading matter for the flight. Safety Regulations: According to safety regulations, passengers are advised: Not to accept any packets from unknown passengers Not to leave baggage unattended at any time, especially within airport area.
Unattended baggage may be removed by airport security staff as an object of suspicion. To declare before checking-in, if carrying any arms or explosive substances.
Concealment is an offence under the Aircraft Act and Rules. Briefcases and attaché cases with installed alarm devices. Compressed gases - Deeply refrigerated, flammable, non-flammable and poisonous such as butane, oxygen, and liquid nitrogen, aqualung cylinders and compressed gas cylinders.
Corrosives - such as acids, alkalis, mercury and wet cell batteries and apparatus containing mercury. Explosives - ammunitions, fireworks and flares. Ammunition including blank cartridges, hand guns, fireworks, and pistol cabs. Flammable liquids and solids such as lighter refills, lighter fuel, matches, paints, thinners, fire-lighters that need inverting before ignition.
Radioactive material Oxidizing materials such as bleaching powder and peroxides. Poisons and infectious substances such as insecticides, weed-killers and live virus materials. Other dangerous articles such as magnetized materials, offensive or irritating materials. Etiologic agents bacteria, viruses etc. Apparatus containing mercury must not be carried in baggage. Passengers are prohibited from carrying battery-powered portable electronic smoking devices including electronic cigarettes in checked baggage.
Passengers are prohibited from re-charging the battery-powered portable electronic smoking devices in aircraft cabins. If you are in possession of any electronic smoking device, the batteries must be removed and to be put in proper storage. For all electronic smoking device with built-in battery, ensure it is switched off and kept in your carry-on baggage. Passengers are prohibited from carrying personal movement devices such as hover boards, mini wheels, electric scooters, electric Segways, electric bicycles, which are categorized as Dangerous Goods and they are prohibited.
Rechargeable battery packs and electronic devices such as laptops and digital camera for personal use or related to medical electronic devices with lithium batteries less than Watt-hour rating or lithium content of less than 2g re allowed on carry on baggage however the carrier assume no liability for such items if were to allowed as checked baggage under limited release.
Spare lithium batteries must be placed in separate plastic bag or protective pouch or its terminal insulated by taping over the exposed terminal. Checked Baggage Regulations Please note that all claims of mishandled bags, damaged or pilferage must be reported prior to leaving the baggage reclaim area or the concern airport vicinity.
Reports that are raised after 7 days of receiving the baggage will not be entertained. The Carrier will carry such a Passenger where arrangements have been made to provide for that Passenger's special needs. Please note that some of the special assistance services may be subjected to a fee. If such a Passenger does not inform the Carrier of his or her special needs at the time of booking or at least 48hours before flight departure, the Carrier will nevertheless use reasonable efforts to accommodate that Passenger's special needs.
Passengers with disabilities who have advised the Carrier of any special assistance they may have at the time of booking or 48hours before flight departure, and been accepted by the Carrier, shall not subsequently be refused carriage on the basis of such disability or special assistance, but the Carrier's regulations or government regulations may apply to the transportation of such Passengers.
The Carrier may require that a Passenger with a disability travels with his or her own Assistant if it is essential for safety or that Passenger is unable to assist in his or her evacuation of the aircraft or is unable to understand safety instructions. The Carrier will refuse to transport, or will remove at any point, any Passenger whose actions or inactions prove to the Carrier that his or her mental or physical condition is such as to render him incapable of caring for him or herself without assistance, unless he or she is accompanied by an Assistant who will be responsible for caring for him or her en route and, with the care of such an Assistant, he or she will not require unreasonable attention or assistance from the air crew.
The Carrier reserves the right to require a medical clearance from medical authorities in hospitals only if travel involves any unusual risk or hazard to the Passenger or to other persons including, in cases of pregnant Passengers, unborn children.
Passengers with a disability, who are pregnant, or carrying a child will not be permitted to occupy seats in designated emergency exit rows or in over-wing emergency exit rows. We reserve the right to re-assign seats at any time, including after boarding of the aircraft. This may be necessary for operational, safety, government regulatory, health or security reasons. The Carrier reserves the right to cease accepting Passengers who must travel on a stretcher on any flight.
The Carrier will not refuse to carry passenger wheelchairs or other disability-assistive devices, unless such carriage would be inconsistent with safety or safety requirements.
In addition to the regular free baggage allowance, the Carrier will accept such passenger wheelchairs or other disability-assistive devices as priority checked baggage at a cost of the rate fixed by the concern Airports.
Passengers with a valid Person with Disability PWD card will be granted waiver of wheelchair charges, ambulift charges or other disability-assistive devices.
Passengers must make prior arrangement through our call center and must produce this ID at the point of check-in to ensure a smoother journey. Passengers with total immobility are not accepted on ATR flights due to safety reasons. Passenger without a valid Person with Disability PWD card will be subjected to standard fees and charges for ambulift and wheelchair: wheelchair charges Mobility Assistance Safety: Malindo places priority on your safety and the safety of other passengers.
As such we make an effort to ensure that the physical condition of passengers traveling with us does not put them or other passengers at risk in the event of an emergency on board the aircraft. Completely Immobile: Malindo Air is unable to accept passengers who are completely immobile in all our ATR flights and has the right to decline if the condition of Passenger is unfit to travel or without a valid medical certificate from the hospital only.
Limited Mobility: We do however offer carriage to passengers with limited mobility. As access to our ATR aircraft is by the boarding stairs, the carriage of persons of limited mobility is subject to whether they are able to climb the boarding stairs aided or unaided. Carer: A carer is an able bodied person who is at least 18 years of age.
Travel without a Carer: A passenger who is able to walk up the boarding steps unaided may travel without a carer. Travel with a Carer: If the passenger is unable to climb the boarding stairs without any assistance, then Malindo Air will request that the passenger travels with a carer. Wheelchairs: While we do provide manual self-propelled wheelchairs for a fee, their availability may be limited.
Please enquire through our Call Centre upon booking. Self-administration of Medication: We are only able to provide carriage to passengers suffering from a medical condition who are able to self-administer medication when needed. Medical Clearance: There may be certain types of medical conditions which require medical clearance from hospital to travel.
Such clearance must be obtained from a qualified medical practitioner from the hospital indicating fitness to fly on the relevant dates. Letter from Doctor: We may require you to fax us a letter from your doctor to explain your medical condition and fitness to travel.
Refusal To Transport The Carrier may reserve the right to refuse to transport or may remove from any flight any Passenger for any reason, including but not limited to the following: Payment by Non-passengers - if you have used a credit card to purchase a ticket online for another passenger and you will not be traveling with that passenger, then you must complete our credit card verification procedure.
If you cannot meet the requirements of our verification procedure, then you may have to buy another ticket. A verification process will be necessary at the check-in counter and the passenger must provide a photocopy of: i.
The front image of the credit card Please ensure your passport bears the same name as the credit card used to purchase the tickets as the Malindo Air has the right to refuse to carry any passenger whereby the travel documents are not in order.
Government Request or Regulations - whenever such action is necessary to comply with any government regulation, or to comply with any governmental request for emergency transportation in connection with the national defense, or whenever such action is necessary or advisable by reason of weather or other conditions beyond its control including but without limitation, acts of God, or events of force Majeure, strikes, civil commotions, embargoes, wars, hostilities or disturbances actual, threatened or reported.
Search of Passenger or Property - if a Passenger refuses to permit search of his person or property for explosives or a concealed, deadly or dangerous weapon or article. In addition, when a Passenger is traveling on a fare which has a particular age requirement for qualification, proof of age may be required. Failure to provide proof as requested constitutes grounds for refusal to transport. a Examples of Prohibited Conduct that could give rise to the imposition of sanctions include: significant impairment arising from the consumption or use of alcohol or drugs prior to boarding or while on board an aircraft of the Carrier engaging in belligerent, lewd or obscene behavior toward a Passenger or employee or agent of the Carrier; threatening, harassing, intimidating, assaulting or injuring a Passenger or employee or agent of the Carrier; tampering with or willfully damaging an aircraft, its equipment or other property of the Carrier; failing to comply with all instructions, including all instructions to cease Prohibited Conduct, given by the Carrier's employees; unauthorized intrusion or attempted intrusion onto the flight deck of an aircraft; smoking or attempted smoking in an aircraft; swearing or carrying dangerous or deadly weapons on aircraft other than on duty escort or peace officers who have complied with the Carrier's guidelines.
The sanctions the Carrier may impose on a person may be any one or combination of the following: written or verbal warning; refusal to permit boarding of an aircraft; removal from an aircraft at any point; requiring the person, to undertake in writing to refrain from repeating the Prohibited Conduct in question and from engaging in any other Prohibited Conduct as a prerequisite to further travel with the Carrier during the probationary period that will not normally exceed one year; refusal to transport the person on a one time basis, for an indefinite period or permanently, as determined by the Carrier.
You can sell your flight on SpareFare. We are like eBay for travel reservations, with the added benefit of secure transfers and expert customer support. Click here to sell your flight. In this blog post, you can learn more about how selling your flights on SpareFare works. If you have a flight, a hotel reservation or a holiday you can no longer use, you can sell your booking to other travellers. You can buy bargain travel deals from people who cannot use theirs.
Name change fees Country Currency Amount Malaysia MYR 50 Australia AUD 77 Bangladesh USD 30 China CNY Hong Kong HKD India INR 2, Indonesia IDR , Nepal USD 30 Pakistan PKR 1, Singapore SGD 10 Sri Lanka LKR 1, Taiwan TWD Thailand THB Vietnam USD 30 Myanmar USD Related articles.
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We are always here to help. com and we'll be more than happy to assist you further. Expand all. Answer : Yes, however, tickets can only be purchased from our airport ticketing counters. Answer : Passenger can pre-book their baggage via Manage booking which available on our website, at any nearest Ticketing Office or even contact our Call Center up to 12 hours prior to flight departure time.
Answer : Yes, given that you declare all medications at the check-in counter and you have a supporting doctor's letter. Answer : Yes, but you are only permitted to bring sufficient amount for the duration of the journey. Also, please take note of the restrictions imposed on liquids, gels and aerosols by the airport authorities.
BATIK AIR has no restrictions on hand carry of expressed breast milk. However, different airports have different levels of security screening and breast milk will be solely up to discretion of the security officer to allow or restrict entry. Answer : Unfortunately no. It is compulsory for all passengers to carry a passport that is valid for more than 6 months.
Please refer to your Embassy, High Commission or Immigration Department. However, please be informed that our agents can put a Special Remark and payment need to be made at Airport Ticketing Offices. The request for wheelchair is also subjected to availability. Answer : wheelchair charges. Answer : Yes. However, you are required to inform our staff at the check-in counters to have your wheelchair pre-tagged. Answer : No. Answer : An unaccompanied minor is aged between years old for our domestic flights and for young passengers, the age is between years old.
Answer : Frozen food and dry ice are allowed onboard provided they are: a. Wrapped and sealed properly. Within the hand baggage weight and size limitations. However, these items cannot be accepted as check-in baggage and must be categorised as hand carry. If dry ice is used to carry these items in hand baggage , then only a maximum of 2.
Such shipment must be packed and documented strictly in accordance with Carrier's special handling procedures. The handling of human remains shall be done with sensitivity and decorum, especially at the acceptance point and delivery point where the relatives are present. The carriage of Human Remains HUM is strictly not allowed on ATR: a. Human Remains — Permitted to be carried as Cargo only; and Cremated Human Remains ASHES — Permitted to be carried as cabin baggage or as Cargo only.
Cremated forms ash form — packed in unbreakable sealed urns. Passengers who wish to bring ashes as cabin baggage will have to handover death certificate and other documentation required to ground staff before check-in. Answer : 45 inch seat pitch with seat recline angle of degree. Answer : Two basinet seats are available on B, upon early request and subject to availability.
Answer : Pregnant mother who intent to fly on Batik Air airplane are required to conform to the following rules:. Answer : Please ensure that the infant is more than eight 8 days old and under two 2 years of age at the time of travel to be considered an infant. The infant should also be accompanied by an able-bodied adult who shall be responsible for the infant. As a safety precaution, an adult is allowed to travel with only one infant.
Answer : Yes, that is permissible with proper travel documents and with condition that the infant and the passenger's booking is within the same PNR. There are no other extra charges except for the infant fare. It will be considered as an infant with a seat, which is the same price as adults.
Answer : A verification process will be necessary at the check-in counter. The passenger must provide a photocopy of:. Answer : Your name should be identical to the name in your passport, visa and other travel documents as appropriate identification at check-in, which also meets the entry requirements of the destination.
Answer : Malaysian adults are required to produce their original identity cards for domestic flights and passports for all international flights. Malaysian children may be required to produce their original birth certificates before they are allowed to board. For international routes, all guests travelling on international routes must possess valid passports with at least 6 months' validity and the applicable valid visas. Such guests shall also possess a return on an onward journey ticket.
Answer : According to International Travel Standards, you may not carry the following articles into the security restricted area and on board an aircraft:. This list is not exhaustive and other items may be included. Our crew reserves the right to confiscate any item deemed as a threat to the safety of our guests. Apart from items on the International Travel Standards list, some airports may have added restrictions.
To ensure you comply by the rules always check with the airport before you fly. For more information regarding prohibited goods, kindly refer to our Terms and Conditions here.
Answer : We do our best to reach out to you. Please feel free to contact us via any of these platforms below:. Answer : Any government taxes, charges or insurance surcharge imposed on air travel by the Government, relevant authority or the airport operator in respect of your use of any of our services or facilities will be in addition to our fares, administration fees and charges and shall be borne by you, unless otherwise specifically stated by us.
Such government taxes, charges and insurance surcharge imposed on air travel may change from time to time and can be imposed even after the date that your booking has been confirmed. You shall nevertheless bear such government taxes, charges or insurance surcharge as and when they fall due prior to departure.
Answer : Passenger Names: Names should be entered in full as per official travel documents used. First Name is your Given Name, while your Last Name is your Family Name. Answer : Passengers are not allowed to consume outside food and drinks, and even duty free purchases, on board.
Answer : No, kindly proceed to ticketing counter to check-in and collect your boarding pass, at no extra cost. Answer : Please find all info on our baggage allowance here. Answer : Business Class Each passenger is allowed 2 two pieces of cabin baggage AND 1 laptop bag OR 1 handbag on-board.
The main cabin baggage shall not exceed 56 x 36 x 23 cm and must not weigh more than 10kg. Economy Class Each passenger is allowed 1 one piece of cabin baggage AND 1 laptop bag OR 1 handbag on-board.
The main cabin baggage shall not exceed 56 x 36 x 23 cm and must not weigh more than 7kg. Answer : Only if your bookings are within the same PNR. Answer : Maximum weight for hand carry is 7kg - Size Dimensions: Cabin baggage should not exceed dimensions of L 56cm X H 36cm X W 23cm. Answer : Infants are entitled to 10kg baggage allowance for fare family Value, Flexi and Business Class only.
Infants travelling under Super Saver fare family are not entitled free bagagge allowance identical to adult traveller. Answer : Definitely. The amount however is subject to the destination. Sports equipment of moderate size is inclusive in your free baggage allowance. Should the weight exceed the allowance provided, charges may apply:. For Baggage Information, please click here. Answer : Due to the considerable size and handling complexities of some sporting equipment, we do not accept the following equipment: - Hang gliders - Sails - Kayaks, canoes and oars - Pole vaults - Javelins.
Answer : The following items are prohibited in your checked-in baggage AND hand carry: Explosives, gases, flammable liquids, reactive substances, oxidizers and organic peroxides, toxic or infectious substances, radioactive material, corrosives, and vehicle fuel system components which contain fuel, guns, firearms, ammunition and weapons including replicas, and items with internal combustion engines.
Please take note that any sharp objects in checked-in baggage should be securely wrapped to prevent injury to screeners and handling personnel. Answer : Yes, you can. Diving equipment are in the same category with large sports equipment whereby a fee of carriage is applicable. Please note the acceptance of Diving Equipment based on the above is conditional upon you fulfilling the following:. It contains air and not oxygen There is only 1 valve and when turning anti clockwise pressure gauge reads zero , the valve is open and air escapes and the tank is empty.
If there is a pressure gauge then it should read ZERO or it might also have a temperature gauge, which MUST read below 20 degrees Centigrade or 68 degrees Fahrenheit. HANDLING PROCEDURE Make sure the O-Ring a rubber ring like an O on the outside of the valve is taken out and kept by the passenger. Please note that high intensity diving lamps and normal portable diving lamps torch lights which contains rechargeable lead acid batteries, spill able or non-spill able will not be accepted on board our aircraft as check-in nor as hand baggage as it comes under Dangerous Goods Regulation.
We do not allow any plants potted in soil, plants with roots, seeds or plants' product on our International flights whether as check-in baggage or hand carry, with or without Phytosanitary Certificate from Ministry Of Agriculture or any other government bodies. Answer : Only hand-held bouquets are allowed in our cabin.
Ensure the stem or ends of the bouquet are properly wrapped to avoid spillage of water that they are placed in. Water may cause damage to our aircraft and to other carry-on items belonging to other passengers should the bouquet be stored in the overhead locker. Answer : Small instruments e. a guitar, violin, saxophone, these items can be taken on board as hand carry subject to hand carry limitations on size and weight. If the instrument is bulky and heavy, these items will be placed under LIMITED RELEASE TAG with fragile labels and be checked-in as checked baggage.
All efforts will be taken to ensure the item is handled with care, however, for extra protection and precaution, passengers are highly recommended to purchase Travel Insurance coverage in the event the item is damaged.
Our overhead compartments in the aircraft cabin are built to hold a certain size and weight of baggage. Anything exceeding these dimensions put our guests at risk of injury from falling objects should there be turbulence mid-air.
Size Dimensions: Cabin baggage should not exceed dimensions of L 56cm X H 36cm X W 23cm. Weight: Cabin baggage must not weigh more than 7kg or 10kg business class.
Such baggage should also fit under the seat in front of you or in the overhead compartment in the cabin.
Manage My Booking. Denotes Mandatory Field. Manage Booking is a suite of features, which will allow you to edit and update information after making your booking. Retrieve and re-print your · Change date. For 2 months we tried to change our departure date. It got to a point that we heard nothing from them apart from someone will ring us in 48 hours, they never do. Flight change fees and cancellation fees are non refundable. Expand all. MALAYSIA. AUSTRALIA. BANGLADESH. CHINA Once "Online Check-in" is completed, a passenger is not allowed to cancel or change their travel dates or request for refund except where the flight is cancelled by Malindo Air. No Yes, your Malindo Air booking can be cancelled provided it is done at least 72 hours before your scheduled departure. Please note, promotional tickets are non-refundable. For detailed Once "Online Check-in" is completed, a passenger is not allowed to cancel or change their travel dates or request for refund except where the flight is cancelled by Malindo Air. No ... read more
The Carrier may apply towards such payment or expenditure the value of any carriage unused by the Passenger, or any funds in the Carrier's possession. Pregnancy above 35 weeks will be refused carriage. Forgot password? Our crew reserves the right to confiscate any item deemed as a threat to the safety of our guests. You may also be required to pay taxes, fees and charges not already collected. Normal wear and tear includes, but not limited to Cuts, scratches, scuffs, dents and marks that may occur despite careful handling.Answer : Dangerous goods are articles or substances which are capable of posing a hazard to health, malindo air change date online, safety, property or the environment and which are shown in the list of dangerous goods in International Air Transport Association IATA Dangerous Goods Regulations DGR or which are classified according to the IATA DGR. If due to circumstances beyond our control, including but not limited to adverse weather, airspace closure and air traffic control delays, we cancel or delay a flight; are unable to provide previously confirmed space; fail to stop at your Stopover or destination point; or cause you to miss a connecting flight on which you hold a reservation, we shall be under no immediate obligation to carry, re-route or make a refund or to provide for the cost of telephone calls, accommodation, refreshments or transportation although we shall make reasonable efforts to assist you as best we can in the prevailing circumstances. Note: Expectant mothers are also required to observe certain limitations regarding the stage of their pregnancy before being allowed to enter into some countries. Name corrections up to three characters with the same pronunciation can be settled free-of-charge. Carer: A malindo air change date online is an able bodied person who is at least 18 years of age. Answer : No, kindly proceed to ticketing counter to check-in and collect your boarding pass, malindo air change date online, at no extra cost. Answer : Only hand-held bouquets are allowed in our cabin.